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Emotional Intelligence

 

Emotional Intelligence   Managing Emotions. Self Control. Self Esteem Building.Leadership. Customer Service.

 

The Hard work of being soft 

- the challenge of being emotionally intelligent at work.

 

Emotional Value

-giving customers what they really want .

      

Emotional Intelligence in the workplace

-how to turn normal people into stars.

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EQ or IQ ?

-How smart are you.... really ?

 

The Emotionally Intelligent Manager-

-how to handle the unexpected...and win !

 

Getting help when you need it-

-how to take the stress out of asking

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Communication   
Communication   Relationships & Teamwork          Emotional Intelligence 

 

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